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Shipping & Returns

Updated 11/27/2009



It is the customer's responsibility to read the terms and conditions carefully before placing orders.

Return Policy

Returns must be made within 30 days of receiving the product(s). 

For Exchange or Refund

Our exchange policy is simple. Within 30 days of received purchase, you may return any item in its original package for Refund or exchange.

Item Must be returned in condition received

  • Used return request location on website or
  • Simply email us or call, then we will send you the address where you ship back your package.
  • You must include the original invoice with the items you are exchanging. Make sure to specify on the invoice the reason for exchange. Please note the exact item you are looking for. 


Shipping Policy offers UPS Ground, UPS Three day Select, UPS Second Day Air, and UPS Next Day delivery. USPS Priority Shipping price varies depending on destination and weight. 

You will receive an email notification the day your order has been shipped with a confirmation of shipment and a tracking number.

All orders will be shipped pending credit approval.

In the event your order cannot be shipped you will be contacted immediately by e-mail and informed the reason for the delay.

Order Cancelation

If you'd like to cancel or change an order for any reason, please contact us 775-253-1264

We'll do everything we can to accommodate your request. Please bear in mind that our order-fulfillment system is designed to get orders shipped and on their way to our customers quickly and efficiently. As a result, we cannot change or cancel an order once it has already entered the shipping process. If your order cannot be cancelled, and you are unhappy with it, simply return according to our 30 day exchange policy.

Sales Tax:

Nevada State law requires us to charge sales tax on all orders sent within Nevada State. If you are a re seller, you must fax us your re seller certificate from the State of Nevada and you will not be charged any sales tax.

Privacy Policy


Welcome to, we respect your privacy and are committed to protect your personal information. For more information, please read the following Privacy Policy.

This Privacy Policy is used only on this website.



  1. Information such as name, address, phone number (etc) are collected when creating an account. 
  2. By relaying these information to, you are allowing us to use these information in various ways. The information is used in the following ways: 
    • a. For a faster and easier experience for you on out website
    • b. To contact our customers when needed such as updates on products or events
    • c. To process your order efficiently
    • d. To identify your account and keep track of all events taken by you



All information retains are not publicly available. We do not sell, trade, or rent your personal information with others.


 Security Policy


Secure Encryption

We use Secure Socket Layer (SSL) technology, which is supported by the vast majority of modern Internet browsers. SSL works best when you are using the latest 128-bit encryption versions of either Microsoft Internet Explorer or Netscape Navigator.

SSL technology represents the highest level of security available on the Internet. It automatically encrypts information traveling over the Internet, verifies the identity of the transacting servers through certificates and digital signatures, and confirms that the integrity of message content is maintained throughout transmission.'s minimum requirement for transactions is the standard 40-bit or 56-bit encryption supported by the Internet Explorer 5.0 browser. If you are not using this browser, please refer to your browser's documentation for information on its security features.


Password Protection

At, your sensitive information is password protected, adding to the level of security offered by SSL technology. (See Secure Encryption for more information). When you establish an account at, you choose a unique password for your account. You may change the password as often as you wish by going to My Account and selecting "My Account".


Problems Signing In

To ensure protection of your confidential information, we have carefully designed a process to assist you when you have trouble signing in. In most cases, problems signing in result from the submission of an unrecognized e-mail address and/or password.


If you are having trouble signing in to our site now, please contact us.


Order Confirmation sends you an e-mail notice confirming acceptance of each order you place.


If you receive a confirmation for an order you did not place, please email or contact us immediately.